Vintagetears Jewellery Design

Last reviewed: August 9, 2026. Business status: Active.

For couples comparing custom engagement rings in Ottawa, Vintagetears Jewellery Design is an online jewellery business specializing in made-to-order engagement rings and wedding jewellery. Its official website identifies moissanite as its main stone and also documents lab-grown diamonds and other gemstones. Pieces are designed in Ottawa, with in-person consultations and Orleans pickup available by appointment rather than through a walk-in showroom.

The official Vintagetears domain matches the company name and contains current engagement-ring, wedding-band, custom-design and contact information. This profile was last reviewed on August 9, 2026. Couples should still obtain a written quote and reconfirm timing, stone documentation, sizing, delivery and after-sale terms before ordering.

Services and specialization

Vintagetears focuses on custom engagement rings and wedding jewellery. The company describes moissanite as its principal stone and says its moissanite is colourless, with DEF colour, VVS clarity and an Excellent cut grade. Its published options also include lab-grown diamonds and other gemstones in various colours.

The service is built around custom ring design rather than a conventional walk-in retail experience. Couples can begin through the official intake form or request a quote for a design. The site also identifies wedding bands as part of the business’s wedding-jewellery offering.

• Custom engagement-ring design
• Moissanite engagement rings
• Lab-grown diamond options
• Other gemstone options
• Wedding bands and coordinated wedding jewellery

How the custom design process works

The official order guide outlines a staged process. After an order is accepted, Vintagetears prepares a CAD rendering, which the client reviews and approves before production. The finished ring then undergoes quality-assurance checks, followed by an additional inspection against the requested specifications before courier delivery or in-person handoff.

The published turnaround is four to six weeks. CAD preparation and production are each estimated at one to two weeks, but the company advises that peak periods, unexpected delays and slow responses to approval requests can extend the schedule. Couples working toward a proposal or wedding date should therefore confirm a realistic completion date in writing.

• CAD rendering supplied for approval
• Production begins after design approval
• Quality-assurance and specification checks are documented
• Courier delivery or appointment-based handoff is available

Service area and who it may suit

Vintagetears says its pieces are designed in Ottawa and that it delivers to Canadian cities and towns. Its contact page describes the operation as 100% online. Orleans pickup and in-person consultations are available by appointment only, while the published street address is identified as a mailing address.

The service may suit couples who want a custom process, are comfortable reviewing a ring through CAD images and are considering moissanite or a lab-grown diamond. It may be less practical for someone who wants to browse a permanent showroom without an appointment, since the official site does not document a walk-in Vintagetears store.

• Ottawa-designed jewellery
• Online ordering and consultation model
• Appointment-only Orleans consultations and pickup
• Delivery offered across Canada

Confirmed strengths and practical limitations

Documented features include a CAD approval stage, post-production quality checks and a choice among moissanite, lab-grown diamonds and other gemstones. The homepage also says the business accepts a limited number of orders each month. This provides useful context about its production model, but it also means couples should verify whether an order slot is available for their required date.

The main practical limitation is the absence of a walk-in showroom documented on the official site. Named stockists are not provided on the contact page, and appointments are required for local consultations and pickup. The reviewed pages also do not provide enough detail to independently compare every metal, setting, certification, resizing option or after-sale condition. These points should be resolved in the written specification and sales agreement.

• Confirmed feature: client approval of CAD drawings before production
• Confirmed feature: inspection for manufacturing issues and requested specifications
• Confirm before purchase: available metals, setting height and band compatibility
• Confirm before purchase: stone report, sizing and after-sale service terms

Pricing

Current pricing is not explicitly published. The official website directs couples to complete an intake form or request a quote, and its About page says customization requests are priced individually. No dependable starting price, package range or deposit schedule was found on the reviewed first-party pages.

Ask for an itemized quote covering the centre stone, accent stones, metal, design work, taxes, delivery, resizing and any rush or revision charges. The company states that buyers are responsible for applicable taxes or duties on delivery, so destination-related costs should also be clarified before payment.

Current prices are not published on the official pages reviewed.

Contact and booking

The recommended first step is the official “Create your dream ring” intake form linked from the Vintagetears homepage. Couples can also use the website contact form or email contact@vintagetears.ca. The published phone number is 613-319-4669, but the contact page labels it for emergencies only and asks callers to text or leave a message.

The official mailing address is 9-2020 Lanthier Dr, Suite 223, Orleans, ON K4A 3V4. It should not be treated as a walk-in shop address. In-person consultations and Orleans pickup require an appointment.

• Website: vintagetears.ca
• Email: contact@vintagetears.ca
• Phone: 613-319-4669, identified by the company as emergency-only
• Consultations and pickup: by appointment in Orleans

What couples should confirm

Before approving a design, request a complete written specification showing the stone type, shape, dimensions or carat weight, colour and clarity, metal and karat, ring size, setting details and the approved CAD version. If selecting a lab-grown diamond, confirm which grading report will accompany the exact stone.

Also confirm the order slot, estimated completion date, delivery method, insurance and signature requirements. Obtain the current policies for deposits, cancellations, CAD revisions, returns, resizing, repairs and warranty coverage directly from Vintagetears. For a wedding-band pairing, ask whether the engagement-ring setting permits a flush fit or requires a curved or custom-contoured band.

• Exact stone and metal specification
• Final CAD approval and permitted revisions
• Production deadline and delivery buffer
• Current return, resizing, repair and warranty terms
• Wedding-band fit with the chosen engagement-ring setting

Continue planning

• explore the Wedding Jewellery section
• browse the Canada wedding directory

Frequently asked questions

Is Vintagetears Jewellery Design an Ottawa business?

Yes. The official site says its jewellery is designed in Ottawa. The operation is online, with appointment-only consultations and pickup in Orleans.

Does Vintagetears make custom moissanite engagement rings?

Yes. The official site identifies moissanite engagement rings as its main specialization and documents a custom process that includes CAD drawings for client approval.

Does Vintagetears offer lab-grown diamonds?

Yes. Lab-grown diamonds are listed alongside moissanite and other gemstones. Couples should confirm the exact stone specifications and accompanying grading report in their quote.

How long does a Vintagetears custom ring take?

The published turnaround is four to six weeks, with extra time possible during peak periods or when approvals are delayed. Confirm the completion date for your particular order.

Can couples visit a Vintagetears store?

The company says it operates 100% online. In-person consultations and Orleans pickup are offered by appointment only; the listed street address is a mailing address.

Sources checked

• Vintagetears Jewellery | Custom Engagement Rings & Wedding Bands
• About Us – Vintagetears
• Our Stones – Vintagetears
• Order Process – Vintagetears
• Contact – Vintagetears

Address: 9-2020 Lanthier Dr, Suite 223, Orleans, ON K4A 3V4

Phone: 613-319-4669

Website: https://vintagetears.ca/