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True Bijoux

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Last reviewed: August 10, 2026 | Ottawa | Wedding Jewellery |

Business status: Active.

Last reviewed: August 10, 2026. Business status: Active.

True Bijoux is an Ottawa jewellery boutique and atelier for couples searching for Ottawa wedding rings, engagement rings and related bridal jewellery. The confirmed official website lists its store at 206 Sparks Street and describes the business as family owned, founded in 2006.

The online shop has dedicated engagement-ring and wedding-ring categories, alongside diamond, lab-grown diamond, gold, sterling silver, vintage and estate jewellery. Couples can also contact the business about custom jewellery, redesigns, restorations and jewellery services.

Last reviewed: August 10, 2026.

Services and specialization

True Bijoux lists engagement rings and wedding rings as dedicated shopping categories. Its wedding-ring navigation includes women’s diamond, curved and classic gold styles, plus men’s classic gold, textured gold and alternative-material options. The catalogue also identifies yellow gold, white gold, rose gold, two-tone gold and platinum among its metal filters.

The business also offers custom jewellery, redesign and restoration work. Its official website describes an in-house Ottawa atelier, while its FAQ identifies the business as an Ottawa jewellery boutique and atelier offering custom rings, gold, diamond and sterling silver jewellery, as well as vintage pieces. Jewellery repair and services are listed, although the reviewed pages do not provide a complete repair-service menu.

Engagement rings
Wedding rings and wedding bands
Custom rings and bespoke designs
Redesign and restoration
Vintage and estate jewellery
Jewellery repair and services

Service area and who it may suit

True Bijoux has a downtown Ottawa storefront on Sparks Street. Its official site also states that online orders can be placed through the website, so the business may suit both Ottawa couples who want an in-person visit and Canadian customers considering an online purchase.

The selection may be relevant to couples deciding among natural diamonds, lab-grown diamonds or sapphires for an engagement ring. It may also suit those seeking matching wedding bands, an estate engagement ring, or a new design using an existing family stone. The business confirms that it can reset a family-heirloom diamond, but clients should discuss insurance and suitability before authorising work.

Confirmed strengths and practical limitations

A confirmed strength is the breadth of wedding-relevant options documented on the official domain: engagement rings, wedding rings, custom rings, vintage and estate jewellery, and a choice of gold, platinum and alternative materials. The business also publishes a specific custom-work process: it typically provides a 3D CAD rendering for approval before producing a custom ring in metal and diamonds.

Its published customer-care information is useful for planning. True Bijoux says all rings can be made in half and quarter sizes, and it offers a complimentary first sizing adjustment within three months for surprise ring purchases, with exceptions possible. Its FAQ also sets out a warranty limited to manufacturing defects.

A practical limitation is that the reviewed pages do not give an item-by-item estimate for every custom design, redesign, restoration or repair. The precise cost, design scope and timing depend on the chosen materials and work, so these should be confirmed in writing for a wedding deadline.

Pricing

Current pricing is explicitly published for individual products in the online shop, in Canadian dollars. Prices are item-specific and may differ by ring design, metal, stone and whether a piece is ready to ship or made to order.

For custom work, the official FAQ states that custom orders can accommodate various budgets with a minimum of $1,500. It does not publish a universal quote for a custom wedding ring, a redesign, restoration or repair. Couples should request a written estimate covering the selected metal, stone specifications, design changes, taxes, sizing and any engraving before proceeding.

Contact and booking

True Bijoux lists its address as 206 Sparks Street, Ottawa, Ontario, Canada, K1P 5C1. The official contact page gives phone and text contact at 1-613-232-2229, email at hello@truebijoux.ca and a Book Appointment option. It says the team aims to respond within one business day.

An appointment is not required to visit, according to the FAQ, but the business recommends booking for custom design or engagement-ring shopping. This makes direct booking a sensible step for couples who want to compare rings in person or discuss a bespoke design.

What couples should confirm

Confirm the exact ring or band style, the preferred metal and stone, and whether the piece is in stock, made to order or custom. True Bijoux publishes different timing guidance by order type: made-to-order rings are listed at three to five weeks before shipment, while custom rings are listed at six to eight weeks depending on design complexity.

Ask whether the published sizing-adjustment policy applies to the chosen ring, whether engraving or other alterations affect timing, and which warranty terms apply. For a custom design or heirloom reset, confirm the final quote, CAD rendering approval process, deposit terms and insurance responsibilities before work begins.

Appointment availability
Production and delivery timing
Final sizing and any engraving
Written custom-work estimate and approval steps
Warranty, shipping and insurance terms

A local option for wedding jewellery

True Bijoux combines a confirmed Ottawa store and atelier with online engagement-ring and wedding-ring collections. Its custom, redesign and restoration options provide additional routes for couples who want to explore a made-to-order piece or adapt an existing stone.

The best next step is to contact the business with the preferred style, budget and wedding date. That conversation can confirm current stock, appointment availability, production timing and the applicable terms for the selected ring.

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Frequently asked questions

Where is True Bijoux located?

True Bijoux lists its store at 206 Sparks Street, Ottawa, Ontario, Canada, K1P 5C1.

Does True Bijoux sell engagement rings and wedding rings?

Yes. The official site has dedicated engagement-ring and wedding-ring categories.

Does True Bijoux offer custom wedding rings?

The official site states that True Bijoux offers custom rings and bespoke designs. Its FAQ says custom orders have a minimum of $1,500 and typically include a 3D CAD rendering for approval before production.

How long can a custom ring take?

True Bijoux states that custom rings take six to eight weeks depending on design complexity. Its FAQ lists made-to-order rings at three to five weeks before shipment; confirm the timeline for the exact ring.