Austen Jewellers

Last reviewed: August 12, 2026. Business status: Active.

Austen Jewellers is an active, family-run jewellery store in Okotoks, Alberta. For couples researching engagement rings in Okotoks, its official bridal information confirms engagement rings, wedding bands and custom jewellery design, with a retail location at #3 – 49 Elizabeth Street.

The business says it has operated since 1990 and serves customers throughout southern Alberta. This profile was last reviewed on August 12, 2026, using Austen Jewellers’ current official website and service pages. Product availability, custom timelines and final costs should still be confirmed directly before making a purchase.

Services and specialization

Austen Jewellers’ wedding-related offering centres on engagement rings and wedding bands. Its bridal page describes engagement-ring shopping at its Okotoks store and identifies both traditional yellow-gold bands and alternative-metal bands among the options it discusses. The same page also mentions options such as stacking bands, fingerprints and camo-ring styling.

Couples looking beyond a ready-made ring can ask about custom jewellery design. The store says it can work from an idea, an existing piece or older jewellery that a client would like to revamp. Its published process includes sketches, a 3D computer design, the ability to make changes, and the option of a wax mould so the design can be handled before it is made.

The official site also lists jewellery cleaning, inspections and repairs. Its repairs page specifically includes ring sizing, soldering rings together, rhodium plating, engraving, heirloom restoration, appraisals, pearl restringing and diamond or gemstone replacement. These are useful after-purchase services to discuss if a couple is buying rings locally or updating an inherited piece.

• Engagement rings
• Wedding bands
• Custom jewellery design and redesign
• Jewellery cleaning, inspections, appraisals and repairs

Service area and who it may suit

The confirmed shop is in Okotoks, and Austen Jewellers says it has helped customers throughout southern Alberta. The official pages do not define delivery zones, remote consultations or a formal travel area, so the reliable interpretation is that it is a storefront option for people able to visit Okotoks.

It may suit couples who want to compare engagement rings and wedding bands in person, or who want to discuss a custom piece with a local jeweller. It may also be relevant for couples incorporating older jewellery, family materials or an heirloom into a new design, since the custom-design page expressly invites clients to bring old jewellery for discussion.

Confirmed strengths and practical limitations

A documented feature is the store’s on-site goldsmith service. Austen Jewellers states that it provides cleaning, inspections and repairs on site, and its repairs page publishes free cleaning, inspections and estimates. Its custom-design workflow is also documented more clearly than a simple custom-service claim: the business describes moving from ideas and sketches to a 3D design and, where appropriate, a wax mould.

The practical limitation is that the reviewed official pages do not provide a live inventory, indicate which specific ring styles are currently in stock, or state whether a consultation is required before visiting. They also do not publish diamond specifications, metal availability, custom-production dates or wedding-band fitting policies. These are important points to confirm directly, rather than assumptions a directory profile should make.

• On-site goldsmith services are published.
• Free cleaning, inspections and estimates are published.
• Current inventory and consultation requirements are not published on the reviewed pages.

Pricing

Current pricing is not explicitly published. The official site does not list engagement-ring, wedding-band, custom-design or repair price ranges, and it does not publish package pricing or payment-plan terms.

For custom jewellery, Austen Jewellers says it will estimate the cost and provide an estimated arrival time after the design discussion. Its repairs page says estimates are provided at no charge. Couples should request a written quote that identifies the selected materials, stone details, taxes, custom-design charges, resizing or engraving costs, deposit requirements, timing and any warranty or care terms before proceeding.

Current prices are not published on the official pages reviewed.

Contact and booking

Austen Jewellers publishes a telephone number, email address and storefront address on its contact page. The stated regular hours are Monday through Friday from 10:00 a.m. to 6:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m., and closed Sundays and holidays.

The reviewed official pages provide phone and email contact routes but do not show a booking calendar or explicitly state whether bridal consultations are by appointment, walk-in, or both. Calling or emailing before a dedicated ring-shopping visit is the most direct way to confirm the current process, staff availability and whether particular styles can be viewed.

• Phone: 403-938-3353
• Email: info@austenjewellers.com
• Store: #3 – 49 Elizabeth Street, Okotoks, AB T1S 1A7

What couples should confirm

Ask whether an appointment is recommended, how much time should be allowed to compare rings, and whether the styles or metal options you want can be viewed in store. If you are considering a custom design, ask for the expected steps, approval points, estimated completion date and the policy for design revisions.

For any engagement ring or wedding band, confirm the exact metal, centre and accent-stone details, ring size, matching-band fit, resizing policy, cleaning and inspection recommendations, insurance documentation, warranty coverage and final all-in price. If repurposing family jewellery, ask how existing metal or stones will be assessed and whether they can be used in the intended design.

Verification summary

Austen Jewellers’ official website matches the business name and location, and provides direct wedding-service context through pages for engagement rings, wedding bands and custom jewellery design. The official contact page supplies the address, phone number and email used in this profile.

No claim is made here about current stock, prices, availability, reviews or booking lead times because those details were not explicitly published on the reviewed official pages.

Continue planning

• Wedding Jewellery planning guide
• Canada Wedding Directory

Frequently asked questions

Does Austen Jewellers sell both engagement rings and wedding bands?

Yes. Its official bridal page identifies engagement rings and wedding bands at the Okotoks boutique, including traditional yellow-gold and alternative-metal band options.

Can Austen Jewellers create a custom wedding or engagement ring?

Yes. The official custom-design page describes a process that can begin with ideas or older jewellery, then move through sketches, a 3D computer design and, where appropriate, a wax mould.

Does Austen Jewellers offer ring repairs or resizing?

Yes. The official repairs page lists ring sizing, shank soldering, rhodium plating, engraving, gemstone replacement and other jewellery repairs. It says simple repairs such as ring sizing may take two days, while other work is estimated after the item is reviewed.

Where is Austen Jewellers located?

The official contact page lists #3 – 49 Elizabeth Street, Okotoks, AB T1S 1A7. Its posted regular hours are Monday to Friday, 10:00 a.m. to 6:00 p.m., and Saturday, 10:00 a.m. to 5:00 p.m.

Sources checked

• Austen Jewellers | Okotoks Jewellery Store | Engagement Rings & Wedding Bands
• Bridal — Austen Jewellers | Okotoks | Jewellery Store | Custom Jewellery Designs
• Custom Jewellery Design — Austen Jewellers | Okotoks | Jewellery Store | Custom Jewellery Designs
• Repairs — Austen Jewellers | Okotoks | Jewellery Store | Custom Jewellery Designs
• Contact — Austen Jewellers | Okotoks | Jewellery Store | Custom Jewellery Designs

Address: #3 - 49 Elizabeth Street, Okotoks, AB T1S 1A7

Phone: 403-938-3353

Website: https://www.austenjewellers.com/