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Lilly & Hayles Design Boutique

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Last reviewed: September 30, 2026 | Ottawa |

Business status: Active.

Last reviewed: September 30, 2026. Business status: Active.

Lilly & Hayles Design Boutique is an Ottawa wedding stationery design studio offering personalised graphic design and production for weddings, parties, and events. Its official website presents a service focused on invitations, coordinated event branding, and stationery details that carry a couple's chosen look across the celebration.

The studio describes a complete design and production service, including creative guidance and a range of printed and branded pieces. This profile was last reviewed on September 30, 2026, using the business's official website pages. Couples should contact the studio directly to confirm current services, timelines, production arrangements, and pricing.

Services and specialization

Lilly & Hayles specialises in wedding and event stationery design with an emphasis on creating a consistent visual identity. The website says the process can begin with a personalised monogram and develop into invitation, reception, and other event materials. It also describes the studio as providing design and production support rather than only supplying a single stationery item.

Listed invitation work includes invitation packages with an invitation, RSVP card, and envelopes. Other documented products include custom favour boxes, magnet reminders, pin-back buttons, wine labels, CD labels, programmes, personal trivia cards, fabric bags, and promotional items. The studio also lists wedding or event website creation with a tutorial so the client can update and maintain the site.

Personalised monograms
Invitation packages, RSVP cards, and envelopes
Reception packaging, including place cards, table numbers, and seating charts
Custom labels, favour boxes, magnets, buttons, programmes, and event items
Wedding or event website creation
DIY options within the design process

Service area and who it may suit

The official website identifies Lilly & Hayles as a local boutique studio in Ottawa. No more specific street address or wider service-area list was supplied in the reviewed evidence, so couples outside Ottawa should ask whether remote or extended-area arrangements are available before proceeding.

The documented approach may suit couples who want their invitations and reception details to share a coordinated look. It may also be relevant to clients planning other celebrations, since the website refers to parties and events as well as weddings. Couples interested in contributing to the process can ask about the site's stated DIY options.

Couples seeking Ottawa wedding stationery design
Clients wanting invitations and reception pieces developed as one visual system
Couples considering custom event branding or a monogram
Clients who want to ask about DIY participation
Other event hosts seeking stationery or event-branding support

Confirmed strengths and practical limitations

A documented feature of the service is its broad range of coordinated design products. The website says the designer listens to the client's story, interprets it into an event brand, and provides guidance through the design process. It also identifies face-to-face interaction, a local Ottawa boutique setting, and a network of vendors and service providers as parts of the stated service approach.

The available evidence does not confirm a current studio address, production turnaround, minimum order, delivery method, material options, accessibility arrangements, or the scope of the vendor network. These are practical details to confirm rather than assumptions about the business. The supplied pages also do not provide independently verified reviews, awards, capacity, or availability.

Documented focus on coordinated event branding and stationery
A listed range of invitation, reception, and custom products
DIY options are mentioned on the official home page
Current address, turnaround, and delivery arrangements are not published in the supplied evidence

Pricing

Prices are not published on the supplied official pages. The website describes invitation packages and other products but does not provide a current rate card, package total, per-piece price, design fee, or production minimum in the reviewed evidence.

When making an enquiry, couples should request a written estimate based on the items they need. It is useful to ask whether the estimate separates design, revisions, printing, assembly, envelopes, postage, website work, and any delivery or rush charges. Couples should also confirm what happens if the quantity or design changes after approval.

Prices are not published.
Ask whether design and production are quoted separately.
Confirm what is included in an invitation or reception package.
Request any quantity, revision, rush, delivery, or postage terms in writing.

Contact and booking

The official contact page lists Carolyn Harman as Creative Director and Owner and provides the telephone number 613.294.1474 and the email address carolyn@lillyandhayles.com. The home page also displays the updated telephone number. Because no booking calendar or current appointment process was included in the supplied evidence, couples should contact the studio to ask about consultation format and next steps.

An initial message can include the wedding date, approximate guest count, stationery pieces required, preferred level of customisation, and whether reception or website items are also being considered. The studio can then confirm whether the requested scope is suitable and provide current process and pricing information.

Phone: 613.294.1474
Email: carolyn@lillyandhayles.com
Contact: Carolyn Harman, Creative Director and Owner
Official website: lillyandhayles.com

What couples should confirm

Before booking, couples should confirm the current service menu and whether the desired pieces are designed, printed, assembled, or supplied through another provider. The website lists many possible products, but the supplied evidence does not establish that every item remains available or that all listed services follow the same production process.

Couples should also confirm the design timeline, number of revisions, proof-approval process, paper and printing choices, order minimums, shipping or pickup arrangements, and how late wording or guest-count changes can be accepted. If a wedding website is requested, ask what platform is used, what access is provided, and what the tutorial covers.

Finally, confirm the studio's current availability for the wedding date and the terms for deposits, cancellations, final approval, and delivery. These details are not published in the supplied pages and should be settled directly before an order is placed.

Is the requested date currently available?
Which design, printing, assembly, and delivery steps are included?
How many proofs and revisions are included?
What are the paper, quantity, minimum-order, and postage requirements?
What are the payment, cancellation, approval, and change terms?
If website work is requested, what platform and ongoing access are provided?

Overall fit

Lilly & Hayles Design Boutique is a documented Ottawa option for couples seeking custom wedding stationery and a coordinated event look. Its official service descriptions cover invitation packages, reception stationery, custom event products, monograms, and related design support. The strongest fit is likely for couples who want to discuss a connected visual system rather than purchase an isolated standard invitation.

The available evidence is not a substitute for a current quote or booking confirmation. Couples should use the contact details above to verify the studio's present availability, scope, production arrangements, and pricing before making decisions.

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Frequently asked questions

What wedding services does Lilly & Hayles Design Boutique list?

The official website lists wedding stationery and event branding, including monograms, invitation packages, reception packaging, custom favour boxes, labels, programmes, and other event products. It also lists wedding or event website creation and DIY options.

Does Lilly & Hayles publish wedding stationery prices?

Prices are not published on the supplied official pages. Couples should contact the studio for a current estimate based on their stationery pieces, quantities, design requirements, and production needs.

How can couples contact Lilly & Hayles?

The official contact page lists Carolyn Harman, Creative Director and Owner, at 613.294.1474 and carolyn@lillyandhayles.com.

Is Lilly & Hayles based in Ottawa?

The official home page describes the business as a local boutique studio in Ottawa. No clean street address was supplied in the reviewed official evidence.