Promises and Lace

Last reviewed: August 10, 2026. Business status: Active.

Promises and Lace is a Burlington wedding dress boutique at 390 Brant Street in downtown Burlington. Its official site identifies it as a bridal and dress boutique and says it has been serving clients since 1984. The showroom is available by appointment only, so prospective visitors should contact the shop before planning a visit.

The boutique’s documented offering goes beyond bridal gowns. Its official pages list dresses for bridesmaids, mothers, flower girls and cocktail occasions, plus accessories and coordination items. For couples who want to shop locally for a gown and related wedding-party apparel, an appointment conversation about the required attire, timing and fitting needs is the useful starting point.

Services and specialization

Promises and Lace presents itself as a full-service bridal and dress boutique. The official showroom categories are Bridal Gowns, Bridesmaids, Mothers, Flower Girls, Cocktail Gowns and Accessories. Its home page also says bridal consultants are available on site to help customers coordinate crinolines, undergarments, shoes and jewellery; crinolines may be bought or rented.

For bridal shopping, the site identifies designer labels including Casablanca, Eddy K., Enzoani, Paloma Blanca, Pronovias, Pronovias Atelier and Rosa Clará. The about page additionally mentions destination gowns and second-time gowns. Designer availability, sizing and individual styles should be confirmed directly before an appointment.

The boutique says it performs expert alterations on site and also handles final steaming and pressing. These are documented services for customers who choose a gown there, but the site does not publish alteration timelines, work on outside-purchased gowns or separate alteration fees.

• Bridal gowns and wedding-dress shopping
• Bridesmaid, mother, flower girl and cocktail dresses
• Accessories and coordination of veils, shoes, jewellery and undergarments
• On-site alterations, steaming and pressing, as described by the business

Service area and who it may suit

The confirmed location is on Brant Street in Burlington, Ontario, near Elgin Street and Lake Ontario according to the official about page. Promises and Lace says brides visit from across Ontario, though it does not define a delivery territory, travel policy or formal service radius.

This profile may suit a couple or wedding party seeking an in-person Burlington appointment for a bridal gown and related formalwear in one boutique. It may also be relevant when a bride wants to ask about coordinating accessories or arranging alterations at the same location. Published information does not establish whether every product category, designer or fitting service is available for every date or shopper.

• Local in-person boutique shopping in Burlington
• Bride and wedding-party attire planning
• Customers able to arrange an appointment in advance

Confirmed strengths and practical limitations

A documented feature is the breadth of the boutique’s published categories: bridal gowns alongside bridesmaid, mother, flower girl, cocktail and accessory options. The official site also documents on-site bridal consultants and on-site alterations, which may help customers coordinate a selected gown and related services.

Another confirmed feature is its stated history. The business says it has been fulfilling promises since 1984. Its location, phone number and appointment-only instruction are clearly displayed on the official site.

The practical limitation is that the website does not publish current inventory, size ranges, lead times, alteration pricing, appointment length or cancellation terms. It also does not provide current package prices. These details require a direct enquiry and should not be assumed.

• Confirmed: several bridal and formalwear categories
• Confirmed: boutique-based consultants and on-site alterations
• Confirm directly: inventory, sizing, timelines, policies and fees

Pricing

Current pricing is not explicitly published. The official pages reviewed describe apparel, accessories and alteration-related services, but do not list gown price ranges, accessory prices, alteration fees, deposits or rental pricing for crinolines.

Ask for a current estimate tailored to the gown or attire category, any alterations, accessories and required completion date. If considering a rented crinoline, confirm the applicable rental terms and return expectations directly with the boutique.

Current prices are not published on the official pages reviewed.

• No current public price list found on the confirmed official pages
• Request current pricing and any appointment, deposit or alteration terms before committing

Contact and booking

Promises and Lace lists 390 Brant Street, Burlington, Ontario L7R 4J4 and phone number 905-639-1004. Its official site says the boutique is open by appointment only and asks customers to allow 48 hours for requests. It directs visitors to submit the online contact form or phone and leave a voicemail.

The published hours are Tuesday and Wednesday 10 a.m.–6 p.m., Thursday 10 a.m.–9 p.m., Friday and Saturday 10 a.m.–6 p.m.; Monday and Sunday are listed as closed. Since the appointment-only notice is the operative instruction, confirm the actual appointment time rather than relying on hours alone.

• Website: https://www.promisesandlace.ca/
• Phone: 905-639-1004
• Booking: official contact form or voicemail; allow the requested response time

What couples should confirm

Before booking, explain the wedding date, attire category needed and whether the appointment is for a bride, bridesmaids, a mother, a flower girl or another occasion. Ask whether the preferred designer or silhouette is currently represented, whether suitable samples are available, and what lead time applies to an order.

If alterations are important, ask whether the boutique can alter the chosen garment, when fittings should begin, what final pressing includes and how pickup is scheduled. Customers considering accessories or a rented crinoline should also verify availability, cost and terms before placing an order.

Finally, confirm appointment requirements and the current address, hours and contact-response expectations. These are useful checks because the business explicitly operates by appointment only and the website does not publish detailed booking policies.

• Availability of designers, samples, sizes and styles
• Order and fitting timelines for the wedding date
• Alteration scope, schedule and charges
• Appointment format and any policies or deposits
• Accessory and crinoline purchase or rental details

Official business details

The official website matches the business name Promises and Lace and identifies it as a Burlington bridal and dress boutique, with bridal and wedding-party service context. It displays the same Burlington address and local phone number throughout the pages reviewed. This supports an active business profile based on first-party information.

Last reviewed: August 10, 2026. Information in this profile is limited to details documented on the confirmed official website. For changing details such as inventory, pricing and appointments, contact Promises and Lace directly.

• Official website: https://www.promisesandlace.ca/
• Address: 390 Brant Street, Burlington, Ontario L7R 4J4
• Phone: 905-639-1004

Continue planning

• Explore the Canada Wedding Guide wedding shop hub
• Read the wedding and bridal guide
• Browse the Canada Wedding Guide directory

Frequently asked questions

Does Promises and Lace offer more than bridal gowns?

Yes. Its official showroom categories include bridesmaid, mother, flower girl and cocktail gowns, as well as accessories.

Are alterations available at Promises and Lace?

The business states that expert alterations are performed on site. Confirm scope, timing and fees for the specific garment directly with the boutique.

Do I need an appointment to visit Promises and Lace?

Yes. The official site says the boutique is open by appointment only and directs visitors to use its contact form or phone number.

Does Promises and Lace publish wedding-dress prices?

Current pricing is not explicitly published on the official pages reviewed. Request current pricing, alteration costs and any terms directly from the boutique.

Where is Promises and Lace located?

The official site lists 390 Brant Street, Burlington, Ontario L7R 4J4.

Sources checked

• Promises and Lace
• About Promises and Lace Burlington | Promises and Lace

Address: 390 Brant Street, Burlington, Ontario L7R 4J4

Phone: 905-639-1004

Website: https://www.promisesandlace.ca/