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Last reviewed: August 3, 2026 | Toronto | Wedding Jewellery |
Business status: Active.
Last reviewed: August 3, 2026. Business status: Active.
Couples searching for custom engagement rings Toronto can consider Arax Jewellery, a family-run jewellery store at York Mills and Leslie. Its official website identifies the business as Arax Jewellery and documents custom bridal engagement jewellery, engagement rings and wedding bands, providing a clear identity match with the company record. The business says it has operated since 1971 and now designs, makes, repairs and restores jewellery at its Toronto location.
This profile separates published facts from questions that still require a direct conversation with the jeweller. Arax’s website confirms an on-site workshop and several aftercare services, but it does not provide standard custom-project prices, production timelines or complete booking terms. Last reviewed: August 3, 2026.
Arax Jewellery’s documented wedding work centres on custom engagement rings and wedding bands. The company says clients can begin with an idea, photograph or combination of design elements, then work with its designers to develop a personalized piece. Its custom-jewellery page identifies custom diamond engagement rings and custom gold or platinum wedding bands as specialities.
The official site also documents diamond and gold jewellery, wedding-band matching, repairs, vintage restoration, repurposing and jewellery appraisal. Its repair page specifically mentions engagement-ring restoration, ring resizing and minor adjustments. These related services may be useful when an inherited ring needs to be restored or redesigned before becoming part of a wedding set.
Arax operates from one confirmed North York storefront at York Mills Gardens Plaza. Its website speaks to Toronto and Greater Toronto Area customers rather than advertising travel, mobile service or additional locations. Couples should therefore plan around an in-store visit unless the business confirms another arrangement.
The service may suit couples who want to participate in an in-person custom-design process, view a showroom and deal with a workshop that says it completes custom work on site. It may also be relevant to couples trying to coordinate a wedding band with an existing engagement ring or incorporate usable material from an heirloom. The website does not establish nationwide virtual design or delivery coverage, so clients outside Toronto should ask what can be handled remotely.
The clearest documented feature is the on-site workshop. Arax says its designers and artisans sketch, design and handcraft custom wedding bands and engagement rings at the Toronto store. The official site also identifies on-site master goldsmiths, graduate gemologists and certified appraisal capability. These are verifiable service features, not independent endorsements.
The published FAQ describes free ring sizing, polishing or refinishing, maintenance checks, while-you-wait cleaning, limited inside-ring engraving, appraisal on in-stock items and a lifetime warranty covering fundamental quality issues. Client-caused damage is excluded. Couples should confirm which benefits apply to their proposed ring, whether any time or service limits apply, and obtain the warranty terms in writing.
Practical limitations are mainly missing information. The reviewed pages do not state a standard custom-production lead time, deposit schedule, cancellation policy or whether design consultations require an appointment. The site also makes a certified-diamond price-match claim with an asterisk, but the complete eligibility conditions were not evident on the reviewed page.
For its made-to-order wedding work, Arax provides no standard price list. Current pricing is not explicitly published. The online shop displays prices for selected ready-made pieces, including some engagement and wedding rings, but those listings do not establish the cost of a custom commission.
The homepage advertises free estimates and a price-match offer for certified diamonds. Couples should request an itemized written estimate covering the centre stone, accent stones, metal, design labour, setting, engraving, sizing, appraisal, taxes and any future maintenance. They should also ask how design changes affect the quote and what payment is required before production begins.
Arax Jewellery lists its store at 808 York Mills Road, Unit 13, in York Mills Gardens Plaza. The official contact page publishes the telephone number (416) 391-2541 and email address info@araxjewellery.ca, along with an online enquiry form.
Published store hours are Tuesday 10 a.m.–6 p.m., Wednesday noon–6 p.m., Thursday and Friday 10 a.m.–6 p.m., and Saturday 10 a.m.–3 p.m.; Sunday and Monday are listed as closed. Hours and consultation availability can change, so couples planning a dedicated design discussion should call ahead. The site invites customers to visit and discuss ideas but does not clearly say whether appointments are required.
Before commissioning a ring, confirm whether the preferred stone, metal and setting can be supplied within the available budget and wedding timeline. Ask who will approve the design, whether sketches, wax models or other previews are included, and when changes stop being possible. If supplying an heirloom, request an assessment of which stones and metals can safely be reused.
Couples should also verify the final delivery date, sizing process, appraisal documentation, warranty coverage and responsibility for future repairs. For diamonds or gemstones, ask what grading reports or origin documentation will accompany the finished piece. If relying on the advertised certified-diamond price match, obtain the comparison requirements and exclusions before purchasing.
Yes. Its official engagement and custom-jewellery pages state that custom engagement rings are designed and manufactured at the Toronto store.
Yes. The company documents custom gold and platinum wedding bands and says it can create bands that coordinate with an engagement ring. Materials, design feasibility and timing should be confirmed directly.
No standard custom-ring prices were published on the pages reviewed. Selected ready-made pieces have online prices, while the website advertises free estimates for other work.
Its FAQ describes benefits including ring sizing, polishing or refinishing, maintenance checks, cleaning and a lifetime warranty for fundamental quality issues. Applicability and exclusions should be confirmed for the specific purchase.
The official site provides store hours, a phone number, email and an enquiry form, but it does not clearly state that appointments are mandatory. Call ahead for a custom-design consultation.
Address: 808 York Mills Road, Unit 13, North York, ON M3B 1X8
Phone: (416) 391-2541
Website: https://www.araxjewellery.ca/





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September 11, 2026